CalCal support

How can we
help?

Find a quick answer below or email us. Include the device model and a short description, but never send passwords or private sign-in codes.

EMAIL SUPPORTsupport@getcalcal.appWe aim to reply within 3 business days.↗

Common questions

01

Why can meal estimates differ from labels?

CalCal estimates portions and ingredients from the information provided. Brand labels and measured portions are more precise, so use them when accuracy matters.

02

Do I need to log every day?

No. Unlogged days stay quiet, and weekly or monthly observed averages use only the days you logged.

03

What can friends see?

Only accepted friends can see your daily calorie and macro totals, targets, and whether a day was observed. They cannot see meals, individual items, or photos.

04

How do I cancel a subscription?

Open iPhone Settings, tap your Apple Account, then Subscriptions. Cancelling in Apple settings stops future renewal; deleting CalCal alone does not cancel an App Store subscription.

05

How do I delete my account?

Open CalCal account settings and choose Delete Account. See the account deletion page for exactly what is removed.

06

Can CalCal give medical nutrition advice?

No. CalCal is an awareness tool, not a medical device. Speak with a qualified professional for medical, allergy, or eating-disorder guidance.